Zoho’s Vembu refuses to lay off people even as AI squeezes SaaS companies

The Economic Times

Zoho's founder Sridhar Vembu has refused to lay off employees despite AI-driven cost-cutting pressures in the SaaS industry. Instead, the company is focusing on retraining employees to adapt to new products and enhance customer support. This approach highlights Zoho's commitment to workforce retention and upskilling amid technological transformation.

Read at The Economic Times

All articles from 15 October 2026. Summaries are AI-generated and may contain errors; the linked article is the authority.