Tech firms rethink strategy to replace human workers with AI

Originally published in Turkish, tech firms are reconsidering their strategies of replacing human workers with AI, as companies like Meta and Klarna face challenges in meeting productivity goals and service quality expectations. Meta abandoned further layoffs after AI systems failed to deliver expected efficiency improvements, while Klarna resumed hiring human staff due to customer complaints about AI-driven service. The data suggests that while AI adoption is growing, it is not fully replacing human workers, and companies are instead focusing on smaller, more technical teams that integrate AI.

Read at aa.com.tr

All articles from 9 September 2026. Summaries are AI-generated and may contain errors; the linked article is the authority.