Lao Gan Ma faces backlash over AI automation claims, company denies mass layoffs

The Straits Times

Lao Gan Ma faced public backlash after comments about AI adoption were interpreted as proof of mass layoffs, sparking social media outrage and threats of boycotts. The company denied the claims, stating the AI system improved quality and that it had never employed that many workers on the production line. Public records showed a decline in insured staff numbers, but this does not necessarily prove layoffs, as the company's revenue remained stable.

Read at The Straits Times

All articles from 29 October 2026. Summaries are AI-generated and may contain errors; the linked article is the authority.